Privacy Policy

At Mindset Therapy, your privacy is important to us. Whether you’re browsing our website, engaging with us on social media, or subscribing to our newsletters, we want to assure you that your personal information is being handled with care. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data. We believe in being transparent, so if you have any questions or concerns, feel free to reach out to us.

Information We Collect

When you interact with Mindset Therapy, we may collect different types of information based on your activity. The information we collect falls into two main categories: personal information you provide us and information we collect automatically.

1. Personal Information You Provide

You may provide us with personal information when you:

  • Sign up for our newsletter
  • Contact us through email or a form
  • Comment on our blog or social media posts
  • Participate in surveys, contests, or promotions

The personal information we may collect includes:

  • Your name
  • Email address
  • Mailing address
  • Any other information you choose to share with us (such as feedback or preferences)

This information is provided voluntarily by you, and it helps us serve you better. For example, by knowing your email address, we can send you updates, newsletters, or promotions you’ve signed up for.

2. Information We Collect Automatically

In addition to the information you provide, we also collect some information automatically when you visit our website. This includes:

  • Cookies: Small text files stored on your device to enhance your browsing experience. Cookies help us remember your preferences, track how often you visit our site, and gather analytics.
  • Log Data: Information such as your IP address, browser type, pages visited, and the time spent on those pages. This data helps us better understand how our website is being used and how we can improve it.
  • Device Information: We may also collect information about the device you are using, including its operating system, device type, and screen resolution. This helps us ensure that our website works well across different devices.

How We Use Your Information

We collect and use your information for several purposes:

1. To Provide and Improve Our Services

The primary reason we collect your information is to provide you with the best possible experience. Whether it’s delivering the products or services you’ve requested or improving our website’s functionality, we use your information to ensure everything runs smoothly. For example, cookies help us remember your preferences so you don’t have to re enter them each time you visit.

2. To Communicate with You

If you’ve opted to receive newsletters, updates, or promotional content, we’ll use your email address to send you these communications. We may also contact you with important information about your account, such as password resets or order confirmations. And if you’ve reached out with a question or concern, we’ll use your contact details to respond.

3. For Analytics and Insights

We use tools like Google Analytics to collect and analyze data about how visitors interact with our website. This helps us understand visitor behaviour, such as which pages are most popular or how long visitors stay on certain pages. By analyzing this data, we can make informed decisions about how to improve our content and user experience.

How We Protect Your Information

At Mindset Therapy, we take your privacy seriously and we are committed to protecting your personal information. We use industry standard security measures to ensure that your data is kept safe. This includes:

  • Encryption: Sensitive information, such as payment details, is encrypted to prevent unauthorized access.
  • Secure Servers: We store your information on secure servers that are protected from unauthorized access, hacking, and data breaches.
  • Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

Your Rights and Choices

We believe it’s important that you have control over your personal information. Here are some of the rights and choices available to you:

1. Access and Update Your Information

If you have an account with us, you can log in at any time to view and update your personal information. If you need assistance accessing or updating your information, feel free to contact us.

2. Opt-Out of Communications

You can opt-out of receiving promotional emails from us at any time by clicking the “unsubscribe” link in the email. Please note that even if you unsubscribe from promotional emails, we may still send you important administrative emails related to your account or orders.

3. Disable Cookies

Most web browsers allow you to control cookies through your settings. You can choose to accept or reject cookies, or you can set your browser to notify you when cookies are being used. Keep in mind that disabling cookies may affect the functionality of our website.

4. Request Deletion of Your Information

If you no longer want us to retain your personal information, you have the right to request that we delete it. Please note that some information may need to be retained for legal or administrative purposes, such as records of past transactions.

Changes to This Privacy Policy

As our business grows and evolves, we may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.